Flamenco Explained Privacy Policy (2026)
Effective Date: January 1, 2026
Flamenco Explained LTD (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to all use of flamencoexplained.com, our membership platform (Membership.io), and our mobile apps that serve as access points to the mobile version of our website.
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1. Information We Collect
### 1.1 Personal Information You Provide
– Name
– Email address
– Account information
– Communication preferences
### 1.2 Payment Information
All payments are processed exclusively through Stripe. We do not receive or store your full payment card details.
### 1.3 Automatically Collected Information
– Device type
– Browser information
– IP address
– Pages viewed and interactions within the service
– Cookies and similar technologies
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2. How We Use Your Information
We use your information to:
– Provide and maintain your membership
– Deliver lessons, playlists, and features
– Manage subscriptions and billing (via Stripe)
– Communicate with you (account notices, updates, newsletters—optional)
– Improve site performance and user experience
– Protect our systems and prevent fraud
We **do not** sell your information.
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3. Cookies and Tracking Technologies
We use cookies to:
– Make the site function (essential)
– Understand usage (analytics)
– Improve performance
You can choose your cookie preferences at any time using our cookie settings link.
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4. How We Share Information
We share your information only with trusted service providers who help us operate Flamenco Explained:
– **Stripe** – Payment processing
– **Membership.io** – Hosting and membership platform
– **Email provider** – Sending newsletters and account emails
– **Analytics tools** – Understanding website usage
These providers act as processors and may only use your data to perform services for us.
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5. International Transfers
If you are located outside the United States, your information may be transferred to and processed in the U.S. We use appropriate safeguards, including Standard Contractual Clauses, when required.
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6. How Long We Keep Your Information
– Account data: as long as your account is active
– Payment-related records: as required for legal and tax purposes
– Analytics data: typically 12–24 months
– Emails and support tickets: retained as needed to provide service
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7. Your Rights
Depending on your location, you may have the right to:
– Access the data we have about you
– Correct your information
– Delete your account or request erasure
– Restrict processing
– Opt out of marketing
– Request a copy of your data (portability)
To exercise any rights, contact us at [email protected].
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8. Mobile App Privacy
Our iOS and Android apps function as simple gateways to the mobile version of our website. They do not collect additional data beyond what your device normally shares when accessing a website.
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9. Security
We implement reasonable technical and organizational measures to protect your data. No system is 100% secure, but we work hard to safeguard your information.
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10. Updates to This Policy
We may update this Privacy Policy when necessary. If we make significant changes, we will notify you via email or a notice on our website.
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11. Contact Us
Questions? Contact us at:
**Flamenco Explained LTD**